Warranty by Brand
Stoddart Product Standard and Extended Warranty Periods & Conditions
All Stoddart manufactured and distributed products are covered by Stoddart’s standard Australia and New Zealand Product Warranty. Stoddart is pleased to present the following warranty timelines for their range of standard products in Australia.
Further to this standard warranty, certain products have access to an extended warranty. Periods and additional terms and conditions attached to this extended warranty are outlined below.
Adande
Labour – 24 months from date of installation
Parts^ – 60 months from date of installation.
^All parts are covered for the first 24 months. The extended warranty from months 25-60 cover the following: Compressor, Evaporator, Condenser, Fans, Defrost heater, Drawer slides, Drawer switches, Controller.
Further Conditions - In order to access this extended warranty period the following conditions apply:
a. Product must be registered with Stoddart and proof of purchase provided. This must be done within 90 days of installation;
b. Units must be installed in accordance with the instructions and be correctly levelled.
Airex
Labour – 24 months from date of installation
Parts – 24 months from date of installation.
American Range
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Anets
Labour – 12 months from date of installation.
Parts – 12 months from date of installation (Frypot warranty differs depending on Fryer Series. Enquire with you Stoddart representative).
Asado
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
CookTek
Labour – 12 months from date of installation.
Parts – 24 months from date of installation.
Culinaire
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Culinaire Kompatto combi ovens
Labour – 24 months from date of installation.
Parts – 24 months from date of installation.
Giorik
Warranty information for the range of combi ovens and salamanders is outlined below.
All Giorik Combi Ovens
Parts – 24 months
Labour – 24 months
a. Product must be registered with Stoddart and proof of purchase provided. This must be done within 90 days of installation using the QR code on the oven or here
b. Customer MUST use Stoddart recommended cleaning chemicals which can be purchased from Stoddart or from an approved Stoddart agent.
c. Customer MUST maintain and replace water filters ensuring that water quality stays in line with requirements outlined in Stoddart’s installation and instruction manual. As a minimum, filters need to be changed every 6-12 months (depending upon usage and water quality) and reverse osmosis membranes every 12 months. These consumables are at the customer’s cost.
d. Customer MUST commit to a regular planned maintenance every 12 months. This will be at the customer’s cost and is opportunity for “C” to be undertaken at same time (service and filter change).
For those who may want longer periods, this can be undertaken on a case by case scenario where the oven is sold with an extended service schedule.
Giorik Modular Equipment & Salamanders
Labour^ – 24 months from date of installation.
Parts^ – 24 months from date of installation.
^Further Conditions - In order to access this extended warranty period the following conditions apply:
a. Product must be registered with Stoddart and proof of purchase provided. This must be done within 90 days of installation.
Halton
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Metro
Various warranty terms depending on Product Series. Enquire with you Stoddart representative.
Modular Stainless
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Power Soak
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Stoddart
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Stoddart Plumbing
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
Synergy
Labour – 24 months from date of installation.
Parts – 24 months from date of installation.
Town & Park
Labour – 12 months from date of installation.
Parts – 12 months from date of installation.
TurboChef
Labour – 12 months On-Site Warranty from date of installation.
Parts – 12 months On-Site Warranty from date of installation.
Woodson
Labour – 12 months On-Site Warranty from date of installation.
Parts – 12 months On-Site Warranty from date of installation.